voip-phone-systemUnified communications continue to be a high priority of the average small and medium-sized business, as the need for efficient collaborative tool intensifies amid a more competitive market landscape. Voice over Internet Protocol phone systems tend to be the centerpiece of these projects, and the number of companies that have invested in the tools has risen substantially in the past few years.

With so many aspects of modern corporate operations already transitioning into Internet-based environments, it only makes sense to get on board with the UC revolution. By choosing a managed service provider that can handle a variety of communication needs, such as voice, unified messaging and mobile resource management, companies can quickly reduce their expenditures and drive productivity.

3 reasons for VoIP
Each adopter of VoIP and other UC solutions will generally experience a unique set of advantages throughout the lifecycle of the investments. However, here are the three most common benefits that decision-makers should remember when weighing the prospect of VoIP phone system provisions:

  1. Cost reduction: The number of companies operating in the global marketplace continues to rise, and this tends to translate to high costs for voice communication services when traditional equipment is at play. However, because VoIP phones leverage the Internet, upfront costs and long-term expenditures will be lower for the average user.
  2. Quality improvements: VoIP phones generally outperform traditional systems with respect to call clarity and resilience to disruptions. If an SMB is trying to improve its brand image and come across as professional, the smooth and stellar quality of voice communications that come with VoIP can be especially helpful.
  3. Enabling other UC initiatives: Again, VoIP often serves as the first step into the door of UC investments, and deploying the solutions soon can help to streamline provisioning processes for other necessary tools, such as video conferencing and mobility. By having this centerpiece completely integrated into the corporate communications framework, modernization of UC and IT will be more straightforward.

Regardless of whether an SMB is operating in a local or international market, VoIP can come with significant advantages in terms of both cost control and collaborative power. Businesses will often enjoy the best outcomes with these investments when working with a local, specialized provider of UC and IT solutions.

Peter Farley, Vice President

Tech II Business Services, Inc.