Although we offer our own private cloud, we also work with “Best of Breed” public and private cloud providers. With that said, there isn’t a day that goes by that I’m not contacted by a new cloud provider to offer their cloud provider solution. This made me look deeper into some of these cloud providers to verify their promises, products and services.
To my astonishment, some of them misrepresented themselves completely about what they truly offered, who owned their cloud, and their technical capability. One person was actually a realtor that was selling cloud services for supplemental income (that is so scary). The questions that I used to separate viable legitimate providers from fly-by-night providers were basic business questions such as: “How long have you been in the technical arena,” “What cloud platform are you utilizing,” “Can you provide me with financial information in order to verify long-term viability,” and “Who and how is your support handled?” The number one answer that I received was “I will have to get back to you on that.”
It really was quite an exercise in futility; but like any other products or services, you need to do your homework. Cloud services are going to boom this year and in the future, and I would recommend that you do your own homework. If you don’t have the expertise or time that is required, I would strongly recommend you stay with known entities. It may cost more but it sure beats waking up and your entire company information is gone somewhere in space!