For business owners and management, broken computers mean expensive downtime and lost productivity. It’s no wonder that computer repair companies in Albany make so much money off of small business clients. When one or more of your company computers breaks down, you want it fixed as quickly as possible—which means bringing in a professional with the knowledge necessary to identify and fix the issue.

Unfortunately, there are some problems with choosing computer repair companies to fix your broken tech tools. Today’s tech is interconnected in ways that were not common before. Ideally, it is better to keep your system—including computers, mobile devices, networks and cyber security—in good repair on an ongoing basis, versus waiting until it breaks to fix it.

Let’s look at some of the problems with computer repair companies and some of the alternatives that are out there.

Issues with Computer Repair Companies in Albany, NY

1. Computers and related tools are more reliable than they once were.

Like today’s automobiles, today’s tech is designed better and made to go longer without encountering major issues. Windows 10, for example, is very reliable. SSD hard drives are unlikely to break down because they have no moving parts. That does not mean that your tech will not break or will not need to be replaced. But the issues that can cause problems with your hardware, software and apps are often less about fixing major crashes and more about regular maintenance to avoid frustrating malfunctions.

2. A lot of what goes on with your tech is in the cloud.

Many of the tools you use in your business incorporate cloud technology—and many others are almost exclusively cloud-based. Fixing issues with your system and the cloud often do not involve taking physical hardware to a computer repair shop. Instead, it involves examining your overall system, including hardware, software and your network, to identify where something went wrong. Many times such troubleshooting can be conducted remotely by a managed IT services team.

3. Remote monitoring and troubleshooting are often more effective and less expensive than going into a computer repair shop.

When you get help from a computer repair company, it typically means taking your computer equipment into the computer repair shop and having it examined by the team there. It may be possible to have someone from the company come out to your business and do repairs there, but the cost can be high for such services.

In contrast, managed IT services companies can provide round-the-clock monitoring of your system remotely. They can keep track of what is going on in your business and identify potential issues as soon as those issues become noticeable. The quick identification of potential issues allows the remote IT team to implement troubleshooting steps immediately before the problem grows.

Because the remote team is not physically at your business for hours on end, it can charge less than a computer repair person might for on-site repair work.

4. Computer repair companies are often better suited for personal computer users than businesses.

For most personal computer users, a breakdown of their equipment is inconvenient and annoying, but not damaging to their income. In comparison, a business with broken computers can start to lose revenue—or start down the path to losing revenue—immediately.

Personal computer users are unlikely to want to spend the money to have a team monitor their computer and step in to keep it from breaking. But businesses have much more at stake, which is why many choose managed IT services. The cost for your business to keep your system up and running is an investment that ensures you keep revenue coming in.

The Tech II team offers your business a way to avoid issues with your computer systems and save money over the long-term. For more information, please contact us.

  • Daniel BardinPublished on June 18th, 2019

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