“Yes, that’s included.” Doesn’t get any simpler than that.
We know that service contracts can be confusing. What’s included? What’s not included? What if I need support? We know that budgeting for IT can be frustrating. What if I need additional phone support? What if we get a virus? We also know that you have a business to run, and the last thing you want to be doing is trying to figure out the charts and checkboxes of your IT provider to see if you’re going to get help when you need it.
At Tech II, we prefer the “All In” approach. No confusion. No hassle. No worries.
Call 1-800-948-3242 or contact us today for your free network assessment and Simplify Your Technology!
So, what’s included?
Phone & Remote Support
Monthly Maintenance & Service Summary Report
Virus Definition Updates
Online Customer Portal
Creation of Acceptable Use Policy
Quarterly Review and Planning Meeting
Proactive Server Maintenance
Unlimited Patch Management
Malicious Applications Notifications
Access to Virtual System Admin Console
Adding and Removing Users
Unlimited Software Upgrades
Travel Time Charges
Disaster Recovery of Server
Installation of New Software
Virus Removal and Cleaning
Shopping and Ordering Warranty Parts
100% No-Hassle 90 Day Guarantee
Included Hosted Services
Off-Site Data Vaulting (100GB)
Off-Network Hosted SPAM Filtering
Basic Web Hosting
Mobile Device Management (MDM)