Job Title: Technical Account Support Specialist
Reports To: Manager, Sales & Marketing
FLSA Status: Non Exempt
Summary: Responsible for assisting Technical Account Managers with customer relationships by providing pre and post-sales support. Compile quotes for review and presentation to the customer on behalf of the Technical Account Manager.
Duties and Responsibilities include the following. Other duties may be assigned.
Preferred Skill Set:
Excellent Oral Communication
Excellent Written Communication
Executive level presence and facilitation experience
Customer Relations Skills
Project Management Skills
Manage a high volume of activity
Experience with RMM Applications
Experience with HTTP, DNS, TCP
Ability to self-manage and prioritize workload.
Experience implementing Software as a Service (SaaS) Ethernet & Wireless experience
Associates Degree or Equivalent (experience, education and certifications all considered)
5 + years of professional sales and marketing or similar experience required
Must be able to lift 75lbs.
Must undergo and successfully pass a third party background investigation.
Must take a pre-employment skills assessment exam
Interested candidates should submit a cover letter and resume to: