Navigating Your Technology Roadmap

Having been in the Technology business in the Capital District for 30 years, we know as well as any organization that making the right technology

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Upgrading from Exchange 2003 to Exchange 2010

[caption id="attachment_91" align="alignleft" width="161"] Paul Baumgartner, Senior Engineer[/caption] Microsoft has announced that they will no

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Business Equipment Tax Credit Bonus Ends December 31, 2012

In 2010, new laws were enacted that extend and enhance tax incentives to stimulate growth and employment through 2012. Changes to Section 179 ded

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Don’t be fooled by the art of Phishing

[caption id="attachment_100" align="alignleft" width="190"] Keith Becker is a Tech II Software Engineer who specializes in locating and removing

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ICON Voice Networks video training tutorials

Need to train new employees or provide refresher training on your ICON Voice Networks/Iwatsu communications system?  These online tutorials may

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Super Summer Security Suggestions: Part I

Don’t be tricked into giving away confidential information  There have been many reports of cybercriminals calling a victim by telephone to re

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NEC SL1100 Communications System – Smart Communication for Small Business

Last week, I attended a seminar by NEC and learned about an exciting new VoIP system geared specifically toward the Small Business Market. SL110

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Cloud providers…or scammers?

Although we offer our own private cloud, we also work with “Best of Breed” public and private cloud providers. With that said, there isn’t

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What is a SIP trunk? Can a SIP trunk benefit your business?

A SIP (Session Initiation Protocol) trunk is a service that allows businesses to run a telephone line over their internet connection. The SIP tel

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Which VoIP option is right for your business?

Most people are not aware that they have options when it comes to voice over internet protocol (VoIP) telephone systems.  There are basically th

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